I WAS EXCITED TO HEAR OF AEROSMITH AND THEIR 2019 LAS VEGAS RESIDENCEY
until I saw the prices that the band was charging for the upgrade Meet and Greet event/s:
M&G #1 is for Steven Tyler and Joe Perry ONLY and is priced at $1,500.00
M&G #2 is for Tom Hamilton, Joey Kramer and Brad Whitford and is a separate price of $750.00.
further, the two Meet and Greets are separate and does NOT include a ticket to the show.
THUS, I only purchased the Tom Hamilton, Joey Kramer and Brad Whitford VIP Package,
figuring I could try and receive autographs from Steven Tyler and Joey Kramer
who are much for accessible in more public appearances, at a later date.
However, it was an email from firstname.lastname@example.org (EPIC RIGHTS) that alerted me 3 days before this event
that there would be NO AUTOGRAPHS obtained during the VIP Meet & Greet.
This fact was not mentioned or disclosed in any of the terms listed at the point of purchase.
Because of such, I have contacted the said company that issued the ticket package requesting a full refund.
My question to them,
“If it was important enough to disclose before the event that there would be no autographs obtained,
why was it not important enough to disclose to the consumer prior to the purchase of the ticket?”
(I will post the results of my requested refund once concluded)
RESULTS to the above refund request:
In an email dated April 16, 2019 @ 10:41am Alex at EPIC RIGHTS VIP confirmed a full refund
of the VIP Package of $750.00 credited to my account.
I thank them highly for such a professional and very quick response. Cheers!!!
The Rose, in Pasadena on December 13, 2018
The Canyon Club, in Agoura Hills on December 16, 2018
(these shows were canceled and refunds issued due due Joe Perry/health and recovery issues)